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It’s that time of year again. The New Year brings with it an opportunity for a “fresh start” to set your focus on moving your business forward to where you want it to be in 2018. Last year, our IT Blog focused on good habits to improve the productivity and reliability of your printing processes. Those are all still valid things to check and do. But this year, I wanted to focus on aligning your employees and processes – not only with your vision and strategies, but also with the changes in today’s technologies and marketplace. Below, I outline 3 goals to focus on in 2018:
Every business wants to do things faster, at a lower cost, and with better customer satisfaction. But just doing things the same old way isn’t going to cut it in today’s digital world. You need to apply a digital approach to everything you do. Using new technologies and processes to solve old problems shifts the emphasis from short-term survival to long-term sustainability. The Cloud, IoT, Big Data, etc., aren’t just passing fads; they are part of your path to digital change – just as virtualization, mobility and eCommerce are. You need to embrace these new things and plan for them. Involving all of your employees in this change is key. Our new Heidelberg Assistant (link to HD Asst article) is one way to help you face the challenges that lie ahead in 2018 with Performance Services, Predictive Monitoring, Lifecycle Management, etc.
This past year has been a particularly bad year for disasters: from the devastating hurricanes in the coastal regions to the fires across California. From a business perspective, the emphasis has moved away from just having good data backup to how do you keep your business running and generating revenue if a disaster happens?
Set aside time when you are not facing a disaster to see how your plant reacts to an unexpected disruption. You want this to be a proactive process not a reactive one. In addition to the usual suspects (off-site backups, systemstate backups, and building redundancy into mission-critical systems), there are questions you should address:
This may sound like a lot, but understanding these questions when there is not a disaster will ensure your business will be ready should one occur.
Upgrading your software and/or hardware can be very stressful. The constant deadlines and competition make it easy to say, “Let’s do it later when we have time.” SPOILER ALERT: There is never a good time. In some cases, there are costs associated that have to be considered, but the worst time to upgrade anything is when you absolutely have to. Adding/replacing storage should not be held off until you run completely out of space. Waiting until you’re forced to make upgrades will lead to costly downtime.
There are factors that warrant planning for that change. As time goes on, your database will grow and, at some point in time, you will need to migrate to accommodate that growth. With technology rapidly advancing, it may be prudent to revisit your Print Shop’s specific needs to ensure that you’re selecting the best and most up-to-date products to ensure you’re delivering the type of service that your customers desire.
Here’s to a very profitable New Year!
Senior Technical Support Analyst